Our cancellation policy

Know our conditions and terms to cancel your appointment

Our goal is to provide quality services, also we know the importance to have a dedicated service.

If you need to cancel

If cancellation is necessary, please contact us as soon as possible. Your advanced notice will allow another client access to that appointment time.

  • Notice of 2 business day in advance (48 hours) does not take charge

  • Let us know within the usual business schedule

  • With a notice in less than 48 hours, we will result in a cancellation fee equivalent to 100% of the cost of the scheduled session

  • If you do not arrive within 10 minutes of the scheduled appointment time, we will consider it a no-show and apply cancellation fees

  • After 2 consecutive cancellations or absences to therapies without just cause, we reserve the right to suspend their services

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To cancel or change an appointment

please call our team on 0399996734

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